Last Updated: [November 12, 2024]
This Privacy Policy describes how TapPlot ("we", "our", "us") collects, uses, discloses, maintains, and protects your personal information on our platforms, including our mobile applications ("Apps"), website, and any other platform where you see this Privacy Policy (collectively, the "Services"). By accessing and using our Services, you accept and consent to the practices described in this Privacy Policy.
We are TapPlot, a game development team. The Privacy Policy applies to the website of TapPlot, services, and products collecting and indicating such provisions, but does not apply to the websites, services, and products not indicating or not linked with the Privacy Policy or with their own privacy policies.
We collect several different types of personal information from you depending on how you interact with our Services. Personal information means any information about an individual from which that person can be identified. It does not include information where the identity has been removed or is not able to be associated with an individual.
| Category | Description |
|---|---|
| Identifiers | This may include your name, username, date of birth, gender, and profile photo if you upload it. |
| Contact Information | This may include your email address, mailing address, telephone number. |
| Transaction Information | This may include information you provide for the purposes of sending payments to you, such as the email address associated with your PayPal account. It also includes the records of payments made to you, the amounts paid to you, and other information associated with payment transactions. |
| Technical Information | This may include your IP address, device identifier data, the type of device you use, your operating system and version, the URLs of our web pages that you visit, the URLs of referring and exiting pages, the pages you view, the time spent on a page, the number of clicks made, the platform type, and generalized, non-specific location data. |
| Usage Information | This may include information about the game features you use, your game preferences, the types of games you play, how long you use our Services, and how you use our Services. |
| Account Information | This may include your username, your preferences, feedback, and survey responses. |
| Marketing and Communications Information | This may include your communications preferences in receiving marketing from us and/or third parties. |
We collect information about you in many different ways. Most of the time we collect through your direct interactions with our Services, but we may also automatically collect personal information from your devices, and occasionally from third parties or publicly available sources.
We will only use your personal information when allowed by law. Generally, we will use your personal information: (a) where we need to perform the contract we are about to enter into or have entered into with you; (b) where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and (c) where we need to comply with a legal or regulatory obligation.
| Purpose/Activity | Type of data (varies depending on circumstances) | Lawful basis for processing including basis of legitimate interest |
|---|---|---|
| To register you as a user of our Services. | Contact Information, Account Information | Performance of a contract with you. |
| Notifying you about changes to our terms or Privacy Policy. | Contact Information | Necessary to comply with a legal obligation |
| To enable you to participate in a game, survey, or similar event. | Identifiers, Contact Information, Technical Information, Usage Information | Performance of a contract with you. Legitimate Interests (to learn how our users use our Services, to improve our Services, to grow our business). |
| To administer and protect our business and this APP (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data). | Identifiers, Contact Information, Technical Information, Usage Information | Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise) |
| To provide you with information and marketing communications about our products and services. | Identifiers, Contact Information, Marketing and Communications Information | Consent. Legitimate Interests (in marketing goods or services in which you may have a personal interest based on our ongoing business relationship). |
| To provide you with third-party offers that may be relevant to you. | Identifiers, Contact Information, Marketing and Communications Information | Consent |
| To respond to customer service requests including order status and chat communications. | Identifiers, Contact Information, Technical Information | Legitimate Interest (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise). Consent. |
Push Notifications: With your consent in accordance with your device settings, we may send you push notifications through our mobile applications to send you game or app updates, high scores and other service related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.
We may reach out to you in different ways, for example, to tell you about new features, games, or sweepstakes on the App we think you'd be interested in, or to show you how to use a particular feature we think you may enjoy. However, you can also let us know that you'd rather not hear from us with this type of communication.
Promotional Offers From TapPlot. We may use any of the categories of personal information we collect to make decisions about what we think you may desire or need as our consumer. We will only make these marketing decisions if you agree to receive email marketing from us. In all cases, we allow you to opt-out of receiving marketing communications from us.
Interest-Based Advertising. TapPlot uses advertising to help fund our services and we utilize numerous advertising technology platforms to help deliver relevant advertising to you. TapPlot and the technology service provider may collect, receive, or use your personal data in connection with our use of the platform in order to provide interest-based advertising to you. In such cases, the advertiser is acting as a controller of the data for its own purposes.
From time to time, we may need to share your personal information with others, including in the following circumstances.
Disclosures to the Public. Some of your personal information will be shared with the general public, including your first name and last name initial, city, state, and country. When information is made publicly available, it may be accessed by anyone with access to the platform to which the information is posted. It may also be indexed by third-party search engines, and be imported, exported, distributed, aggregated, and redistributed by others without our knowledge.
Third Party Service Providers. We may share your personal information with third-party service providers who perform various functions to enable us to provide our services and help us operate our business, such as website design, sending email communications, fraud detection and prevention, customer care, payment processing, or performing analytics. Our contracts with these third parties require them to maintain the confidentiality of the personal information we provide to them, only act on our behalf and under our instructions, and not use personal information for purposes other than the product or service they're providing to us or on our behalf.
With our Affiliates and Partners. When participating in events or activities that we offer along with our partners and/or affiliates, you may be asked to share personal information with those affiliates and/or partners. For example, a game, sweepstake or other offering may be co-sponsored by another company or companies. In such a situation, the information we obtain from you in connection with such contest, sweepstake or offering may be shared with our co-sponsor, unless you instruct us not to (which may result in you not being able to participate). In some of those cases, we may act as co-controllers of your personal information, depending on the circumstances.
With Unaffiliated Controllers. In some cases, we may transfer personal information to unaffiliated third-party data controllers. These third parties do not act as agents or service providers and are not performing functions on our behalf. We may transfer your personal information to third-party data controllers for the following purposes: 1) to provide you with third-party offers; 2) to provide us information about the quality of our services offerings. We will only provide your personal information to third-party data controllers where you have not opted-out of such disclosures, or in the case of sensitive personal information, where you have opted-in if the disclosure requires consent. We enter into written contracts with any unaffiliated third-party data controllers requiring them to provide the same level of protection for your personal information that is required of us. We also limit their use of your personal information so that it is consistent with any consent you have provided and with the notices you have received.
Protection of TapPlot and Others. We may share personal information when we believe it is appropriate to enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of TapPlot, our products and services, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personal information of our customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.
Response to Subpoenas and Other Legal Requests. We may share your information with courts, law enforcement agencies, or other government bodies when we have a good faith belief we're required or permitted to do so by law, including to meet national security or law enforcement requirements, to protect our company, or to respond to a court order, subpoena, search warrant, or other law enforcement request.
Sale of Our Business. If we sell, merge, or transfer any part of our business, we may be required to share your information. If so, you will be asked if you'd like to stop receiving promotional information following any change of control.
With your Consent. Other than as set out above, we will provide you with notice and the opportunity to choose when your personal information may be shared with other third parties.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances, you can ask us to delete your data (see “EU Data Subjects Legal Rights”). In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
TapPlot has its data servers in United States and Singapore. Information we collect from you will be processed in United States and Singapore. Where we transfer EU data subject's personal information to third parties outside of the European Economic Area (EEA), we rely on appropriate suitable safeguards or specific derogations recognized under data protections law, including the GDPR. The European Commission has adopted standard data protection clauses, which provide safeguards for Personal information transferred outside of the EEA. We may use Standard Contractual Clauses when transferring Personal information from a country in the EEA to a country outside the EEA.
EU data subjects have certain rights with respect to your personal information that we collect and process. We respond to all requests we receive from individuals in the EEA wishing to exercise their data protection rights in accordance with applicable data protection laws.
We are committed to complying with the laws protecting the privacy of children, including the United States' Children's Online Privacy Protection Act (COPPA). Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we receive personal information that we discover was provided by a child under the age of 13, we will promptly destroy such information. If you would like to learn more about COPPA, visit the Federal Trade Commission home page at http://www.ftc.gov. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
California residents have the right to request and obtain from us, once a year and free of charge, a list of the third parties to whom we have disclosed certain types of personal information (if any) for their direct marketing purposes in the prior calendar year. At our option, we may respond to such requests by providing instructions about how our users can exercise their options to prevent our disclosure of personal information to third parties for their direct marketing purposes. You can read these instructions above in the “Marketing and Advertising Practices” section of our Privacy Policy. Or, if you are a California resident and prefer that we send you a separate response, please email your request to CrushHelpCenter@gmail.com. At this time, our Website does not respond to browser "Do Not Track" signals.
By using this website, you agree to the terms and conditions contained in this Privacy Policy and Conditions of Use and/or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use this website.
This Policy is expected to change from time to time. We reserve the right to amend this Privacy Policy at any time and provide notice to you by posting of the amended Privacy Policy on the website. We may also email you to give you notice of material changes to this Privacy Policy. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern the use of this Services.
If you have any questions or wish to register a complaint in relation to this Privacy Policy or the manner in which your personal information is used by us, please contact us by any of the following means:
If you want to request to delete your account data, please send the request to:CrushHelpCenter@gmail.com.
At the same time, our APP applications will also add the corresponding function of deleting user accounts in the settings. Therefore, you can also easily delete your account in the application.